Massage and Spa FAQs

Advanced booking is highly recommended. Appointments are required if you request a certain time or a particular therapist. Demand for appointments can be expected to be high on weekends and around the Holidays.

However, walk-ins are also welcome. We'll serve you on a first-come-first-serve basis.

Gratuity is not included in our prices and can be paid via Cash, Zelle, Venmo, Paypal, or Credit Card. If the service you received meets your expectations, please consider tipping 15% to 30% of the full-service price as a benchmark for gratuity.

Your generosity through tipping is greatly appreciated. Thank you!

Please arrive 5 to 10 minutes before your scheduled appointment time. Arriving on time will allow you to enjoy your full treatment session.

Please also avoid arriving more than 15 minutes before your scheduled time.

Things do happen. If you will be late for your appointment, please call us at 803-445-1066 or chat with us on our website, email us, or via social media platforms. We will try to make the necessary adjustments so that you can enjoy your entire treatment time.

Please be aware that arriving late may not always be accommodated. If you are late, you will be responsible for the full payment of the scheduled service, and your session may be shortened if another client is booked immediately after yours.

Also, if you arrive more than 15 minutes late, we reserve the right to cancel your session, especially if it conflicts with another client’s scheduled appointment.

To cancel or reschedule your appointment, kindly reach out to us at least 12 hours in advance. We appreciate your business!

Please be aware that cancellation and no-show fees apply. Cancellations made over 12 hours in advance are free of charge. A fee of 25% of the session cost applies for cancellations made between 12 hours and 1 hour before the session. Cancellations made within 1 hour of the session will incur a 75% charge. A no-show will result in a full charge of 100% of the session price.

We accept Cash, Zelle, Venmo, Paypal, and all major Credit Cards for services and gratuities. Personal checks are not accepted.

For online booking, we accept pay in person (Pay Cash in-person. No sales taxes), and pay by credit card, Venmo, Apple Pay, Google Pay, and Paypal.

For any appointments made in our physical locations, we accept Cash (No sales taxes), Zelle, Venmo, Paypal, and major Credit Cards.